Reaction speed
（1）Service Engineer 15 minutes after receiving the service information contact the telephone instructions to the customer measures.
（2）Receiving service information from the failure to reach the scene until the time: Shanghai surrounding area no more than 2 hours, interregional not more than 12 hours, across provinces, no more than 24 hours (Northwest regional no more than 16 hours, no more than 48 provinces hours).
（3）Service Engineer 24-hour standby system.
（4）Pending before the failure, service engineer can not leave the scene, leaving the scene of client licenses.

Before sale
When a good client's advisors and assistants, so that each user's access to lucrative investment returns.
（1）Device model choice.
（2）According to customer's special requirements, design and manufacture products.
（3）Training technical personnel for clients.
（4）Company's engineering and technical personnel free of charge to the user on-site planning for the user space, design the best processes and programs.

Sale
Respect for the customer; to the customer an ease, an ease, a pleasant surprise; committed to improving the customer's overall value.
（1）Product acceptance.
（2）To help clients develop construction programs.

After the sale
（1）Equipment installation.
（2）Site training of operational staff.
（3）After installation complete sets of equipment, leaving the 1-2 full-time technical staff free of charge to help customers on-site production of a month, until the user satisfaction.
（4）Assigned to specialized after-sales service engineers, arrived at the scene to guide client installation.